CALL CENTRE PAYMENT

Call Centre Payments

Whether you have one call centre or many, NETBANX’s payment processing service has the solution you need so your business can accept payments over the phone, fax or by post. Your staff will enter customer information online and we’ll take care of the payment processing.

AirLine Call Centre

Our operators in our Call Centre are available to you all the time, 24-hours a day, to deal with all your requests expeditiously.

CALL CENTRE SOLUTION

Call Centre Solutions

Toshiba provides solutions to enhance call center operations in several important ways:

• Efficient call handling
• Faster response to callers
• More efficient handling of peak hours traffic
• Effective back-up coverage
• Increased agent productivity
• Simplified staffing requirements
• Increased management control
• Grows with your business to protect your investment

WORLDWISE CALL CENTRE

Call Centre WorkWise Call centre workers in the finance sector are getting organised and work wise. The Union's Call Centre project is enabling members from call centres across the finance industry to get together, compare conditions across the industry and make plans for establishing best practice standards.

INTERNATIONAL CALL CENTRE STUDY

International Call Centre Study
July 25 2007 - A recent international study of nearly 2500 call centres has challenged many assumptions about management and employment practices in this sector. The Global Call Centre Report: International Perspectives on Management and Employment summarizes collaborative research by more than 40 academics in 17 countries in Asia, Africa, South America, North America and Europe.